IMPORTANT - PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE

WEBSITE TERMS AND PRIVACY POLICY

These Website Terms and Privacy Policy (the "Terms") are the terms and conditions under which you may use this website (the "Website"). By using the Website you are deemed to have full knowledge of the Terms. We advise you to read them carefully and to print out and keep a copy of them.

1 ABOUT US

Company Name: Sentinel Performance Solutions Limited

Company Number:05433529

VAT Number:GB 859 1957 68

Address:The Heath Business & Technical Park, Runcorn, Cheshire WA7 4QX

Telephone: 01928 588357(UK) 01928 588 336 (Rep. Ireland)

Fax: 01928 588368 (UK) 01928 562 076 (Rep. Ireland)

Email:info.uk@sentinel-solutions.net 

2 USE OF THE WEBSITE

2.1 Availability of the Website

2.1.1 We will use our reasonable endeavours to make the Website available for you to access over the internet. You are responsible (at your own cost and expense) for providing internet access and any equipment and software necessary for you to access the Website.

2.1.2 From time to time the Website may be unavailable if we carry out routine maintenance and repairs or due to the unavailability or failure of the internet. We do not give any promise that the Website or the service it provides will be available for you to access, will continue uninterrupted or error-free or will remain unchanged.

2.2 Copyright

2.2.1 All material on the Website is protected by copyright. You may view pages of the Website on screen and may print or download extracts of them for your own personal use. You may not provide such extracts to any third party.

2.2.2 No part of the Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without our express written consent.

2.3 Content of the Website

2.3.1 We will use our reasonable endeavours to ensure that the information on the Website is accurate and complete. However, we do not give any promises about the accuracy or completeness of that information.

2.3.2 The Website includes goods and services supplied and provided by us ("Goods" and "Services"). Your purchase of Goods will be subject to our standard conditions of supply. Your use of the Services may be subject additional or separate terms and conditions. We will provide the Services with reasonable skill and care, but do not give any other express or implied promises about the Services (including without limitation relating to fitness for purpose or non-infringement), which shall be excluded to the maximum extent permitted by law. This does not affect your statutory rights.

2.3.3 The Website includes content, services and hypertext links to websites owned, operated, controlled and/or provided by third parties ("Third Party Content"). Your use of any Third Party Content may be subject to the relevant third party's terms and conditions, and it is your responsibility to make yourself aware of those terms and conditions. We will not necessarily see or be aware of any enquiries that you submit to any third parties who provide Third Party Content.

2.3.4 We have no control over or proprietary interest in any Third Party Content. We do not give any promises about the quality, security, accuracy or any other aspect of any Third Party Content, and exclude any and all liability arising from your use of them.

2.4 Use of the Website

2.4.1 You must not:

(a) knowingly introducing any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;

(b) attempt to gain unauthorised access to the Website, the server on which the Website is hosted or any server, computer or database connected to the Website;

(c) attack our Website via a denial-of-service attack or a distributed denial-of service attack.

If you breach this provision you may be committing a criminal offence under the Computer Misuse Act 1990. We may report any such breach to any relevant authorities and we will co-operate with them.

2.4.2 You may include a hypertext link to our home page on any website owned by you, provided that:

(a) you do so in a way that is fair and legal and does not damage our reputation or take advantage of it;

(b) you must not do so in such a way as to suggest any form of association, approval or endorsement on our part where none exists;

(c) we may withdraw consent for you to do so at any time.

3 OUR PRIVACY POLICY

3.1 Personal Information

3.1.1 When you use the Website and/or the Services or purchase Goods you may provide us with personal information about you such as your name, address, fax and telephone numbers, email address and credit or debit card details ("personal information"). We are committed to protecting your privacy, and will use your personal information in accordance with the Data Protection Act 1998.

3.1.2 You are entitled to ask for a copy of your personal information at any time by contacting us at the address above. We may charge you a small fee for this. You are entitled to ask us to correct or update your personal information at any time by contacting us at the address above.

3.1.3 You consent to us (and our representatives) using your personal information to:

(a) provide the Goods and/or Services to you;

(b) deal with your queries; and

(c) for the purposes of record keeping.

3.1.4 You consent to us (and our representatives) providing your personal information to any providers of Third Party Content for them providing to:

(a) provide the Goods and/or Services and/or Third Party Content to you;

(b) deal with your queries; and

(c) for the purposes of record keeping.

3.1.5 You consent to us (and our representatives) transferring your personal information to:

(a) any third party if that third party acquires substantially all of our assets; and

(b) any countries outside the UK provided that similar levels of data protection as in the UK shall apply to your personal information.

3.1.6 You consent to us contacting you from time to time to tell you about our goods and services similar to the ones that you have enquired about. If you do not want us to do so you can "opt out" by indicating this when you submit your personal information to us or by emailing us at any time at the address above or shown in any information that we send to you.

3.1.7 We and selected third parties may wish to contact you (including by post, by email or other means) from time to time to tell you about other goods and services. If you do want us to do so you can "opt in" by indicating this when you submit your personal information to us or by emailing us at any time at the address above or shown in any information that we send to you.

3.2 Pay Pal

We use the services of Pay Pal to process payments for Goods and/or Services on our behalf. You consent to Pay Pal using your personal information for payment processing and related purposes and acknowledge that such use shall be governed by Pay Pal’s terms and conditions and privacy policy. You agree that we may share your personal information with Pay Pal for such purposes.

3.3 "Cookies"

3.3.1 Certain parts of the Website use "cookies" to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer's hard-drive when you visit them. They can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information you have supplied yourself.

3.3.2 We use cookies on the Website to enable us to deliver content that is specific to your interests and gives us an idea of which parts of the Website you are visiting. Our cookies do not read data from your computer's hard-drive or read cookies created by other websites that you have visited. This means that your visit will be tracked, but that to all intents and purposes you remain anonymous.

3.4 Security

The Website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.

4 QUERIES

We will use our reasonable endeavours to promptly deal with any enquiry that you submit to us about the Website. However, we do not promise that your enquiries will be dealt with within the timescale you require.

5 GENERAL

5.1 We shall not be liable for:

5.1.1 any direct loss or damage suffered or incurred by you in relation to your use of the Website or the Services unless, at the time that you used the Website or the Service, that loss was a reasonably foreseeable result of our negligence or failure to comply with these Terms;

5.1.2 any indirect or consequential loss or damage in relation to your use of the Website or the Services; or

5.1.3 any loss or damage due to circumstances beyond our reasonable control in relation to your use of the Website or the Services

For the avoidance of doubt we do not exclude or limit any liability the exclusion or limitation of which is not permitted by English law.

5.2 The remedies available to either you or us under the Terms shall not exclude or limit any other rights that you or we may have against each other. Any failure by us to enforce any of our rights under these terms shall not affect our right to enforce them at a later date.

5.3 If any provision or right under the Terms is found to be invalid or unenforceable then the remaining provisions or rights under the Terms shall be unaffected as if the invalid or unenforceable part did not exist.

5.4 The Terms contain all the terms and conditions between you and us regarding your use of the Website and the Services. No other terms and conditions or promise shall be taken to have been given or implied into the Terms except as implied by law. This does not affect your statutory rights.

5.5 We may assign, transfer, mortgage, charge, sub-contract, sub-licence or otherwise dispose of the whole or any part of the Terms without your prior written consent. Nothing in the Terms will give any right or benefit to any person who is not a party to them.

5.6 We reserve the right to change the Terms at any time without prior notice to you.

5.7 Even though any contract between you and us relating to your use of the Website and/or the Services is concluded over the internet, you and we agree that it has been concluded in England in writing. Any such contract will is governed by English law and you and we each hereby accept the exclusive jurisdiction of the English courts.